Terms of Service
Last updated: 14 July 2026
Welcome to Ziroo. The terms “we”, “us” and “our” refer to Ziroo. These Terms of Service (“Terms”), together with any policies referenced here, describe your rights and responsibilities when you use our website and services (the “Services”). By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
1. Access & account
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence. You are responsible for keeping your account credentials secure and for all activity under your account. The information you provide must be accurate, current, and complete.
2. Our products
We make every effort to represent our products accurately. Colours and appearance may vary depending on your device. All product descriptions are subject to change at any time without notice, and we may limit or discontinue any product at our discretion.
3. Orders
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion; your order is not accepted until we confirm it. We may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to our Return & Refund Policy.
4. Prices & billing
Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time your order is placed, as shown in your order confirmation. You agree to provide current, complete, and accurate payment and account information, and that you are authorised to use the payment method you provide.
5. Shipping & delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers or events outside our control. Please see our Shipping & Delivery Policy for details. Once we hand products to the carrier, risk of loss passes to you.
6. Intellectual property
The Services, including all trademarks, text, images, graphics, and their design and arrangement, are owned by Ziroo or its licensors and are protected by applicable intellectual property laws. You may use the Services for your personal, non-commercial use only. The Ziroo name and logo are trademarks of Ziroo and may not be used without our prior written permission.
7. Third-party links
The Services may contain links to third-party websites. We are not responsible for the content or practices of those websites, and accessing them is at your own risk. Please review their terms and policies before engaging with them.
8. Errors, inaccuracies & omissions
Occasionally information on the Services may contain typographical errors or inaccuracies relating to descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice.
9. Prohibited uses
You may use the Services for lawful purposes only. You agree not to use the Services for any unlawful or malicious purpose, to infringe the rights of others, to transmit false or misleading information, to upload malware, or to interfere with the security or operation of the Services.
10. Disclaimer of warranties
The Services and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, to the fullest extent permitted by law. We do not guarantee that the Services will be uninterrupted, secure, or error-free.
11. Limitation of liability
To the fullest extent permitted by law, Ziroo shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through them.
12. Governing law
These Terms are governed by the laws of the United Arab Emirates, and any disputes shall be subject to the jurisdiction of the competent courts of the UAE.
13. Changes to these Terms
We may update these Terms from time to time by posting the revised version on this page. Your continued use of the Services after changes are posted constitutes acceptance of those changes.
14. Contact
Questions about these Terms can be sent to us at [email protected].
Ziroo LLC
Sharjah, United Arab Emirates
[email protected]